Why does the import wizard not parse the file data

Alexander Cerrato
Alexander Cerrato
  • Updated

Author: Alexander Cerrato

Date: April 19, 2024

Audience: Everyone

Environmental details: Self Hosted and Cloud 


Summary: The Import wizard does not detect the data in my file and field mappings are not available


Solution: Disable all chrome plugins.

Cause: Some Chrome plugins interfere with the import wizard due to unknown reasons.

Prevention: Do not use any Chrome plugins or use another browser while working in Jama Connect.

Additional Information/Metadata:

  • Imports
  • Round Trip imports
  • Chrome plugins


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