Jama Connect® KOTS server running on Ubuntu 22.04 operating system

Riya Ray
Riya Ray
  • Updated

Author: Riya Ray

Date: February 19, 2024

Audience: Everyone

Environmental details: Self-hosted version KOTS
Jama Connect® Self-hosted version KOTS, using Ubuntu 22.04 as the operating system.

Summary: 

If you use Ubuntu 22.04 as the Jama Connect® KOTS server OS, additional configuration is required for the application to work smoothly.

Solution:

  1. Go to the KOTS Replicated Admin console and check the values for Memory allocation. 
  2. Update the memory settings as follows (These values must be updated else Elastic Search fails):
  3. Maximum Memory: 6GB 
    Maximum Memory for Container: 8GB
  4. Save Settings and Re-deploy

Cause:

Elastic Search fails due to lack of memory

Prevention:

Update and save these values if you use Ubuntu 22.04 during the installation/ upgrade.

Additional Information/Metadata:

  • Installing/ Upgrading to Jama Connect® KOTS
  • ElasticSearch 
  • Reindexing

Feedback: Please leave feedback in the comments below.

 

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