Strategic Acquisition of Tasktop, and What This Means for Support.

Amanda Jennewein
Amanda Jennewein
  • Updated

 

On December 2nd, Planview is introducing you to a new platform to contact Planview Tasktop technical support. In the continuing effort to provide a world-class Customer Care experience, they will be transitioning Tasktop’s current support application and product news content to the Planview Customer Success Center.


Contact Planview Customer Care here!

Contact Information

The migration to the new platform began at 5 PM CT on December 1st, and they anticipate the transition of existing tickets to be complete early the following week. You will be able to submit tickets on the new platform beginning December 2nd.

You can access FAQs regarding the transition here: 
https://support.tasktop.com/hc/en-us/articles/8268206547476-Tasktop-Customer-Service-Platform-Transition-FAQ

In addition, detailed instructions on how to use the new platform can be viewed in this documentation.

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