Excel Round Trip - May it be canceled or Not

Alejandro Ochoa
Alejandro Ochoa
  • Updated

Author: Alejandro Ochoa

Date: January 16th, 2024

Audience: Everyone

Environmental details: Jama Connect® Cloud and Self-Hosted

Summary:

With a round trip, you can batch-edit multiple items or test cases in Jama Connect and create new items or test steps to be imported.

Problem: depending on the number of items to be batch edited and/or updated, the task may take minutes, hours, or even days to complete.

Solution:

When a task is running in the background, there is no way to cancel it from the user interface. Moreover, it is impossible to know which data has been updated in the database during the task execution. Attempting to cancel the task may result in incomplete or corrupt data. The best approach is to allow the task to finish and then initiate a new round-trip with a smaller number of items. It is better to split a large batch of data into smaller batches and update them separately, rather than updating them all at once. There is no easy solution to this problem, but following these best practices will help prevent data corruption and ensure that your tasks are completed efficiently.

Cause:

Large amounts of complex data or manual selections require substantial time to complete. custom filters 

Additional Information/Metadata:

  • Editing multiple items
  • Troubleshooting

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