Excel Round Trip - May it be canceled or Not

Author: Alejandro Ochoa

Date: January 16th, 2024

Updated: September 2024

Audience: Everyone

Environmental details: Jama Connect® Cloud and Self-Hosted

Summary

With a round trip, you can batch-edit multiple items or test cases in Jama Connect and create new items or test steps to be imported.

Problem

Depending on the number of items to be batch-edited and updated, the task may take minutes, hours, or even days to complete.

Solution

When a task is running in the background, it cannot be canceled from the user interface. Additionally, it is difficult to determine which data has been updated in the database during task execution. Trying to cancel the task may result in incomplete or corrupted data. The best approach is to allow the task to be completed and then start a new process with fewer items. It is better to divide a large amount of data into smaller batches and update them separately rather than all at once. There is no straightforward solution to this issue, but following these best practices will help prevent data corruption and ensure efficient task completion.

Cause

Large amounts of complex data or manual selections require substantial time to complete. custom filters 

Additional Information/Metadata:

• Editing multiple items
• Troubleshooting

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