Editing an Item - Why is the "Save" button grayed out?

Alejandro Ochoa
Alejandro Ochoa
  • Updated

Author: Alejandro Ochoa

Date: January 16th, 2024

Audience: Everyone

Environmental details: Jama Connect® Cloud and Self-Hosted


When editing an item, you may notice that the Save button is grayed out. This usually means that the item has remained the same.


To enable the Save button, make a modification to the item being edited.

The Save button is grayed out because no changes have been made.


The name of the item has been changed and as a result, the Save button is now clickable.


Just a quick note to keep in mind: whenever you make any changes to the item, the Save button will become clickable and you can choose to either Save or Cancel those changes. However, if you delete all the new changes and leave the item exactly as it was before entering Edit mode, you can choose the Save & Done button to save changes. But keep in mind that this will not create a new version of the item. Jama will detect that there was no newly added information saved during the editing process.


When you enter Edit mode, the item remains unchanged.

Additional Information/Metadata:

  • Editing items

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