Project Status Dropdown Appears Blank

Chris
Chris
  • Updated

Author: Chris Breaux

Date: January 04, 2024

Audience: Everyone

Problem/Summary:

In the 'Project admin' view, when editing a project's details, there are no values in the 'Status' field. This default field corresponds to the 'Project Status' pick list.

Jama_project_status.PNG

 

Cause:
The 'Project Status' picklist had been deleted/deactivated.
e.g.

statusId option_name option_active lookupTypeId picklist_name picklist_active count(statusId)
156421 Active F 89046 Project Status F 85

 

Solution:
This issue requires direct database manipulation. Please contact Jama Support and reference this article for assistance.

Prevention:
Do not delete the 'Project Status' picklist.

The description for this pick list is "Required for project settings, do not remove."

 

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