Jama Connect® User Guides and Self-Hosted Resources: Learn how to access and share specific pages and unique URLs easily

Author: Support Engineer

Updated: November 2024

Audience: Self-hosted Administrators

Summary

This information applies to Jama Connect® User Guides and Self-Hosting resources, including installation, migration, upgrade documentation, and system administration.

Finding a specific page in a PDF attached to support knowledge articles is a different user experience than accessing these resources from the in-product Help button. This article provides a simple method for guiding readers to the page they need in our new PDFs.

Step-by-Step Guide:

1. Locate the PDF:

   • Obtain the link to PDF, which is attached to related knowledge base articles. For example, the Jama Connect® 9.6 User Guide can be connected to this KB article.

     https://support.jamasoftware.com/hc/en-us/article_attachments/23742940529549

2. Identify the Desired Section or page in the attached PDF:

   • Please look at the table of contents in the user guide to find the specific section you need. For instance, if you need the installation instructions, you can find the corresponding page number, such as page 440.

3. Modify the Link:

   • Add “#page=“ to the end of the link, followed by the page number. For directing a user to page 438, the modified link would be: 
     

     https://support.jamasoftware.com/hc/en-us/article_attachments/23742940529549#page=438

4. Test the Link:

   • Before sending the link, you can test by copying and pasting it into a browser window to ensure it opens to the correct page you intend to share.

5. Share the Link:

   • Once verified, please share it with others, like other links in the documentation.

Benefits:

• Enhances user experience by providing direct access to relevant information.
• Saves time for both end-users and Jama Software® Teams.

Additional Tips:

• We recommend consistently verifying that the link opens the PDF to the intended page.
• Keep updated links handy for quick reference and distribution.

Additional Resources:

• Jama Connect® 9.6.x User Guide (Latest)
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