Indexing aborted due to corrupt item threshold exception error (Native)

Sravya Bandari
Sravya Bandari
  • Updated

Author: Sravya Bandari

Date: December 29, 2023

Audience: Everyone

Environmental details: Self Hosted (Native)


If the maximum allowable number of broken items exceeds, the full reindexing process on the instance will be aborted.



  • If you see the error mentioned in the logs:
2022-02-21 23:49:40,233 WARN  idx-47 jama_test  [] - !!!!!!!!!!!!!!!!!!! Index task aborted because of exception "CorruptItemThresholdException" !!!!!!!!!!!!!!!!!!! The maximum number of broken items has been exceeded. Aborting reindex.

2022-02-21 23:49:40,471 INFO  QuartzScheduler_Worker-1 jama_test  [com.jamasoftware.contour.service.impl.IndexServiceImpl] - End reindex for tenant [jama_test]
2022-02-21 23:49:40,474 INFO  QuartzScheduler_Worker-1 jama_test  [com.jamasoftware.contour.service.MaintenanceModeServiceImpl] - End maintenance mode
  • You can fix it by increasing the limit for broken items. Add the below line under Settings > Advanced Startup Settings in the admin console. Make sure to check "Show advanced startup settings."
jamasearch.reindexBrokenItemThreshold = 10000000

  • After adding this line, restart Jama, and then run the reindex.



The issue arises because Elasticsearch cannot index everything in an item, such as images inside PDFs. This limitation is referred to as "corrupt" items, but it doesn't impact Jama's performance, except for reaching a limit on broken items.

Related Articles, Work orders, Zendesk tickets, Defects, etc. 


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