Scheduled Jobs not running after Upgrade

Kellen Fields
Kellen Fields
  • Updated

Author: Kellen F.

Date: April 20, 2023

Audience: Everyone

Environmental details: Native Self-hosted


After performing an upgrade of Jama Connect, no scheduled jobs are running and none appear in the 'Scheduled Jobs' section of the root menu.
scheduled job.png


  1. First, perform an index of the Jama Connect Application from the Root Menu
  2. If the jobs still do not appear continue with these steps. 
  3.  Clear cache - Login to UI as root.  Select Cache statistics.  Then select Clear all cache.
  4. Stop Jama - From the App server, run:  replicatedctl app stop --attach
  5. Remove /data/activeMQData folder.  -  From the App server run: sudo rm -rf  /data/activeMQData
  6. Start Jama  - From the App server, run: replicatedctl app start 


This can happen if a full re-index is not completed after the upgrade, or if the ActiveMQ directory because full during that process

Prevention: Index after each upgrade step and make sure it completes correctly via the contour.log



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