System administration of Jama Connect® (traditional/native channel)

Amanda Jennewein
Amanda Jennewein
  • Updated

For documentation on the system administration of Jama Connect® (traditional/native channel), please refer to the attached document. 

Jama Connect® User Guides and Self-Hosted Resources: Learn how to access and share specific pages and unique URLs easily

System administrators are in charge of the following tasks.

  • Logging in to the application server operating system and Jama Connect as root user

  • Installing, updating, and maintaining the Jama Connect platform

  • Setting up the database and application servers

  • Installing the admin console and Jama Connect

  • Configure settings such as authentication and mail servers

  • Regular maintenance, such as updates and uploading custom reports

Ideally, a system administrator has expertise in these areas of administration:

System administrators set up and administer the database, including database sizing, resource allocation, recommended backups, and availability of the database engine.

Jama Connect must be installed on a Linux-based system. System administrators need to use a Command Line Interface (CLI) for basic navigation, file manipulation, permissions, and network configuration when installing, upgrading, allocating resources, and maintaining the availability and security of the server.

Directory server
If you're not using Jama Connect native authentication, system administrators must set up and administrate your organization's supported directory server. 

Mail server
If you use these functions in Jama Connect, system administrators set up and administrate your organization's mail server.

System administration is essential for customers who self-host Jama Connect®. For cloud customers, Jama Software® takes care of system administration. If you're looking for an implementation that doesn't require system administration at your organization, please reach out to your Customer Success Manager regarding our cloud solution.

Related to

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.