Author: Riya Ray
Date: November 02, 2023
Audience: Everyone
Environment: Self-hosted, Replicated - KOTS
Summary
When installing Jama KOTS, you may encounter the following error if several attempts were made to set up the database connection.
"Host '***HIDDEN***' is blocked because of many connection errors; unblock with 'mysqladmin flush-hosts'"
Solution
- Connect to the MySQL Server as an admin and run the below command:
-
FLUSH HOSTS;
- Once done, execute the below command on the Application terminal:
-
kubectl delete sts/oauth sts/core sts/saml sts/hazelcast job/tenant-manager
- Redeploy Jama.
Cause:
SQL databases will block a host if too many unsuccessful connection attempts are made.
Additional Information/Metadata
- Jama Connect KOTS
- Troubleshooting
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