Jama Software® URLs: Product User Guide, Jama Software® Support, and the Jama Software® User Community

Amanda Jennewein
Amanda Jennewein
  • Updated

Author: Amanda Jennewein

Date: October 24, 2023

Updated: February 8, 2024

Audience: Everyone

This article provides information on various Jama Software® URLs, where users can access the Product Guide, Product Support, and Knowledge Base Documentation and engage with the Jama Software® User Community.

  1. Jama Connect® User Guide
    • The product user guide is a valuable resource that aids new users in getting started with Jama Connect® and helps all users become well-versed with the features and functionalities of Jama Connect®. It clearly explains how to navigate the interface, access different modules, and perform various tasks within the software. This is geared toward Cloud-Hosted users, and self-hosted users can find this resource either in the product or on the Support Knowledge Base
  2. Jama Software® User Community
    • The Jama Software® User Community provides a platform for users to connect, collaborate, and share knowledge and experiences.

        • Community Discussions
        • Knowledge Sharing
        • Training and Learning Resources
        • Staying Informed
        • Networking and Collaboration
        • Peer Support
        • User Success Stories
        • Community Events
        • Feature Requests and Product Feedback
  3. Welcome to Jama Software® Support 
    • Jama Software® Support serves as a critical resource for users of Jama software®, providing assistance and guidance to ensure a smooth and productive experience. 

        • Knowledge Base
        • Software Release Notes
        • Supported Software, Environments, and System Requirements
        • Troubleshooting and Issue Resolution
        • Functional Questions
        • Self-Hosted User Guides
        • Self-hosted installation, migration, and upgrade resources
        • Best Practices
        • User Support and Feedback Loop

Related Articles, Work orders, Zendesk tickets, Defects, etc. 

Feedback: Does this article provide information about Jama Software® URLs for the product user guide, the Software support, and community engagement?


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