Jama Software® Subscriptions Maintenance and Support Service Agreement

Amanda Jennewein
Amanda Jennewein
  • Updated


Date: August 30, 2023

Author: Amanda Jennewein

Audience: Everyone

Maintenance & Support Terms

Additional Policies & Agreements


Additional Documentation & Resources:

Product Severity, Ticket Priority, and Service-Level Agreements

Customer support hours and the toll-free phone numbers for Severity 1 issues

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