Jama Connect 9.0 and future releases are only available via a KOTS deployment
Author: Amanda Jennewein
Date: June 27, 2023
Environmental details: Self-Hosted
As announced previously and indicated in the Notes for Administrators section of the 9.0.2 self-hosted release notes - Jama Connect 9.0 and future releases are only available via a Kubernetes Off-the-shelf (KOTS) deployment. This transition began with 8.74 in the Spring of 2022 and has been fully completed with 9.0
- We will still support prior releases in legacy/standard Replicated provided customers are within our published current and two prior (N-2) maintenance and support policies.
Please reference the Jama Connect User Guide for resources and instructions for Upgrading from Jama Connect traditional to KOTS and then to Jama Connect 9.0. When upgrading your install to KOTS, please pay particular attention to the “Before you upgrade” section and the steps noted:
- Contact your Customer Success Manager to request a KOTS internet or airgap license.
- Choose the upgrade scenario that works best for your organization. Whichever scenario you choose, expect production downtime while the new instance is configured. Best to upgrade during off hours. (Please note: Upgrade scenarios are outlined in the referenced help documentation)
- Follow the instructions in the Planning and Preparing sections to ensure a successful upgrade. Please also pay special attention to the Preflight Installation Checks as part of planning your upgrade.
As with any upgrade, we also recommend closely reviewing the System Requirements and Supported Software in either the Help Guide or the Jama Connect User Community before starting the upgrade process.
You are also welcome to submit an installation or upgrade service ticket with additional questions. This process will utilize any professional services you have available with Jama Software.
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