<p>We here at Jama value customer service above any thing else. Our goal is to solve your issues as quickly as possible. Once you submit a support ticket either via email or directly here we will review it within one hour (during business hours). Once reviewed we will work with you to determine severity and next actions. In either case we will comment on the ticket to keep you up to date.</p> <p>&nbsp;</p> <p>Before submitting a support ticket you may find your answer in one of the below resources:</p> <ul> <li><a href="http://www.jamasoftware.com/help/">Contour Documentation</a><br /></li> <li><a href="http://support.jamasoftware.com/forums/85813/entries">Known issues list with status</a></li> </ul> 2009-09-17T12:00:37-07:00 64644 496 61379 false true true true 0 Derwyn 4104358 2009-11-06T11:41:28-08:00