Critical

Analysis in Progress

BUG-392 On items with more than 1000 relationships, relate function is slow to open and close

Proposed solution for large volumes of relationships is to improve performance, limit initial number of relationships returned and display a loading indicator.

Suggested Work Around
Utilize a default relationship filter to limit the number of relationships returned. 

Related Support Tickets:

• support.jamasoftware.com/tickets/140

Critical

Ready for development

BUG-928 Issues with indexing getting out-of-sync

Some users have experienced issues with the indexing getting out-of-sync and they need to manually re-index. Sometimes a clean re-index is required to fix the issue.  Some of the activities which seem to possibly triggering these indexing issues are:

• Importing a backup data file (usually during migration)
• Importing Word or CSV files

 
Related Ticket:
http://support.jamasoftware.com/tickets/448

Critical

Approved for Development

BUG-1212 Explorer Set nodes sometimes take 20+ seconds to expand

Steps to reproduce (This issue is intermittent)

1. Open Contour and ensure the Explorer tab is visible
2. Click the + icon to expand a Set
3. The Set should expand quickly (<2 seconds) however on occasion will take >20 seconds.

High

Ready for development

BUG-1238 Multi-select with long options displays several horizontal scrollbars in Firefox

High

Ready for Analysis

BUG-958 Timezone Support within Contour

Enable users to configure their local time zone and adjust for differential from server time zone.  In addition, this enhancement should also work for reports.

High

For Review Meeting

BUG-1216 Item Id - when set to editable the system overwrites value on creation of new Item

1. Configure Project -> Settings -> Make Item Id editable.
2. Create a new Item.
3. Enter in a custom Item Id, Save and Commit.
4. Check the read only version and notice that the default Item Id created by the system has been used.
5. Edit the Item and update the Item Id again and Save.
6. Check the read only version and notice that your Item Id has persisted.

The issue appears to be around the database's need for a value and the need to update the insert such that is can take a value vs. always inserting.

High

Analysis in Progress

BUG-1203 Research impact of using wildcards at the beginning of search criteria

Currently Lucene (Contour's embedded search engine) does not support using wild cards at the beginning of a string search. This can be overwritten but it comes with a performance loss.

Jama will need to first determine the performance impact before implementing.
 

High

Ready for Analysis

BUG-940 HTML editor cannot be found

Users intermittently get an error message of "html editor cannot be found" when trying to add or open an item in Contour.  

High

New

BUG-1244 Disabled user's subscriptions shown on Commit screen

Currently disabled users will show as subscribed on the Commit dialog if they had a subscription to the Item prior to being disabled.  When a user has been disabled, their subscriptions should also be removed from the system.

Medium

New

BUG-1243 Word import does only supports 6 levels of Headings

Customers have reported that they have the need to be able to import Word documents with at least 9 heading levels instead of only 6.

Related Ticket:
http://support.jamasoftware.com/tickets/687

Medium

Ready for Analysis

BUG-1135 Analysis: Large BIRT reports to Word are saved prior to completion

When user has a large report or one with a lot of images it appears as though the file is saved and opened prior to it being completed.  No definite steps to recreate, will attempt to get data from client.  Attached a sample file that is a Word 2003 XML.  Reviewing the file shows that it ends mid-word.

Related Ticket:
http://support.jamasoftware.com/tickets/484

Medium

Ready for Analysis

BUG-1217 Release Tree - number of items in a node have an unconfigurable max of 100

Need to make the release tree max configurable like the Explorer whose max size configuration setting is available in Project Settings.

Related Ticket:
http://support.jamasoftware.com/tickets/614

Medium

Ready for development

BUG-1225 Project Tab - My Settings activity stream does not always show 10 items

Users that edit comments from the My Settings activity stream will end up with a list of activities containing less that 10 items.

1. Change My Settings to show only Comments
2. Make sure there are 10 items in the list
3. Edit the first comment and save
4. Count the items
5. Edit additional comments and see that the list gets shorter

Related Ticket:
http://support.jamasoftware.com/tickets/620

Medium

Approved for Development

BUG-1013 Removed ability to print or export the results of impact analysis

The ability to print from the impact analysis dialog was available in 2.6 and then removed in 2.8 when the the method for providing the behavior was discovered to be security risk.  This feature is important to customers and should be provided either as a print or a report that the user can save or print from.

Medium

Approved for Development

BUG-915 Limit the size of text field in document/item

Users pasting or importing large documents (typically MS Word) into a Contour rich text field that exceeds 100 MB of data causes performance issues and display issues.  Add a system property that defines the maximum length for these fields.

If possible, ensure that user is notified that not all their data was captured.

Areas affected:

• Paste into editor
• Import
• Web Services

Medium

To be Verified

BUG-1234 Web services update appears to affect online users

While doing a submission of ~200 items via the Web Services API, another person (in a different geographic location) was doing live edits to unrelated items. Only the edits done  prior to the start of the automated submission were captured by the system; the rest of his edits were lost. The evententry table shows his login, his first edit, and then the flood of API submissions. No other edit activity is shown by the online user.

Related Ticket:
http://support.jamasoftware.com/tickets/628

Low

New

BUG-1242 Admins cannot unlock Folders from Show Locked Items view

Org Admins have the ability to unlock any Item within an organization by click on My Profile -> Show Locked Items -> Show All Locked Items.  Currently users can lock Folders but they do not show up in the Locked Items list.

Low

Ready for development

BUG-912 Sets created with no components include by default

In Contour admin, when creating a new item type administrators are able to create the new type with no components selected.  In this case, Contour by default includes 3 components rather than no components.

Related Ticket:
http://support.jamasoftware.com/tickets/237

Low

Ready for Analysis

BUG-896 Automate the outline numbering / global sorting routine

Currently the process of resorting or updating the outline numbering and global sort order is performed manually.  When new items are added to a set, they will have several values (in the database) that are null until the "update headings" button or a report that calls this routine is run.  It would be beneficial to have Contour handle the sorting and reordering automatically with new items assigned values corresponding to their location.  This is mainly to simplify usage and for reporting purposes.

Related Ticket:
http://support.jamasoftware.com/tickets/215
http://support.jamasoftware.com/tickets/555